About Us:
Expocity Travels, an IATA Accredited Travel Agency, has been redefining corporate travel since 2012. We are committed to being the foremost business enterprise, offering comprehensive corporate, leisure, meeting, and incentive travel management services.
Key Responsibilities:
As an expert Senior Travel Consultant, you will:
– Handle incoming requests promptly through various channels.
– Book air travel, hotels, visas, and car rentals with precision.
– Ensure confidential and high-touch travel arrangements.
– Provide creative solutions for special client requests.
– Resolve issues on the spot with expert communication skills.
– Make independent decisions under challenging circumstances.
– Work both independently and collaboratively in a team.
– Continuously expand your knowledge and maintain a growth mindset.
– Achieve individual and contractual service level goals.
– Maintain client profiles, ensuring special requests are included.
– Ensure optimal customer service through effective communication.
Qualifications:
We’re seeking candidates with:
– 3+Years of relevant travel consultancy experience.
– Previous implant experience and familiarity with CBT tools (preferred).
– Dedication to customer satisfaction and excellent problem-solving skills.
– Strong interpersonal skills and professionalism.
– Proficiency in international booking and ticketing, including complex routes.
– Above-average productivity levels and proficiency in GDS systems.
– Internet research skills for client information.
– Flexibility to work weekends and handle on-call duties.
Ready to Join the Journey? Apply Now!
Send your resume to sales@expocitytravels.com
Contact us at 9810363940 / 9582339185
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